Corporate Services Manager

Leads corporate communications, employee engagement, and event planning initiatives while supporting office operations, ensuring consistent messaging and effective coordination across multiple operating companies and shared services groups.

ESSENTIAL DUTIES AND RESPONSIBILITIES (and other duties as assigned)

1. Lead organizational communications, including LinkedIn content, monthly newsletters, and internal/external messaging; manage the external website and intranet to ensure consistency, brand alignment, and timely delivery.

2. Administer the Shareholder Economic Development Program in coordination with executive leadership and Human Resources, ensuring effective planning and execution of business line events and training initiatives.

3. Coordinate office operations in partnership with ASRC Facilities, including office moves, space planning, and personnel relocations; oversee maintenance and construction services to maintain efficient, functional work environments.

4. Partner with Human Resources on onboarding, ensuring new employees are fully prepared for day-one readiness.

5. Oversee procurement and inventory management of office supplies, equipment, and furniture, optimizing cost efficiency and availability.

6. Manage the annual company store, including product selection and coordination of branded merchandise (logo wear) rollout.

7. Plan and execute corporate events, including team-building activities, training coordination, year-end events, and other employee engagement initiatives.

8. Oversee front desk operations by supervising the Administrative Assistant to ensure professional reception services, efficient travel and billeting coordination, and consistent administrative support.

9. Perform other related duties as assigned.

QUALIFICATIONS 

REQUIRED

• Bachelor’s degree in business, communications, marketing, or a related field

• 5+ years of experience in corporate communications, employee engagement, office operations, or a related function.

• Proven experience developing and managing internal and external communications, including social media, newsletters, and executive messaging.

• Demonstrated ability to plan and execute corporate events, training sessions, and employee engagement initiatives.

• Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines simultaneously.

• Experience coordinating cross-functional teams and working effectively across multiple business units, operating companies or departments.

• Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences.

• Proficiency in Microsoft Office Suite, Marketing, design, and content publishing tools (e.g., Canva, Adobe Creative Suire, or similar platforms) as well as social medial and website content management systems.

• Experience managing vendors and budgets.

• Strong attention to detail and commitment to quality and consistency in deliverables.

• Ability to work independently and exercise sound judgment in a fast-paced, dynamic environment.

PREFERRED

• Communication Management Professional, CMP

• Relevant certifications in marketing, communications, or digital media (e.g., AMA PCM®, HubSpot, Google, Hootsuite, or similar)

CORE COMPETENCIES

• Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers.

• Decision Quality – Makes good decisions based on a mixture of analysis, wisdom, experience, and judgement.

• Drive for Results – Can be counted on to exceed goals successfully.

• Conflict Management – Steps up to conflicts, seeing them as opportunities; can find common ground and get cooperation with minimal noise.

LANGUAGE SKILLS

• Demonstrated ability to analyze and interpret business and technical materials.

• Proven ability to develop high-quality communication materials, including internal and external messaging, social media content, and event-related deliverables.

• Strong presentation and communication skills, with the ability to engage diverse audiences including leadership, clients, and stakeholders.

REASONING ABILITY

• Ability to assess complex situations, prioritize competing demands, and exercise sound judgment in a fast-paced environment. Demonstrates the ability to solve problems involving multiple stakeholders, shifting priorities, and cross-functional coordination.

PHYSICAL DEMANDS

• The physical requirements described below are representative of those necessary to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Regularly communicate verbally and listen effectively.

• Frequently sit, use hands and fingers to handle or feel objects, and reach with hands and arms.

• Frequently stand, walk, and maintain balance.

• Frequently lift and/or move up to 10 pounds and occasionally up to 25 pounds.

• Visual ability sufficient to perform job duties, including focusing on detailed work.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• The work environment is in a busy office setting.

• The floor plan consists of offices, cubicles and workstations.

• The noise level is usually moderate.

• The work is in a fast-paced TEAM environment and requires collaboration with a variety of departments.

• May be occasionally exposed to outside weather conditions.

• May be required to travel in small and large commercial aircraft.

NOTE: This document does not create an employment contract, implied or otherwise. The statements contained herein are intended to describe the principal functions of this position, the level of knowledge and skill typically required, and the scope of responsibilities, but should not be considered an all-inclusive listing of work requirements.

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.

Statement by Employee: I certify that I have received a copy of this job description and that I am able to perform the essential functions of this job, with or without accommodation. If accommodation is advisable, desired, or required, I understand it is my responsibility to inform my supervisor of this need.  I understand that this document does not create an employment contract, implied or otherwise, other than an ‘at will’ relationship.  I understand that a copy of the signed acknowledgement will be filed in my personnel record.  I also understand that my employment is “at will.”